5.2 Policy

Establishing the quality policy 

R-Tech/EU-VRi is committed to providing its customers with dependable, cost effective, state-of-the-art products and services delivered according to stated specification and applicable quality standards. In the case of EU-VRi, customers include Founding Members and Associate Members of the grouping, some of them being involved in projects coordinated by EU-VRi. 
The main aim of the policy is achieving full and measurable satisfaction of respective customer(s) and ensuring continuous/continual improvement of the products, services and internal processes of R-Tech/EU-VRi. The quality policy acts as a compass by providing the direction and framework for establishing key corporate level performance measures, as well as related objectives and targets. Top management ensures that corporate policies are established and documented, and that the policies are available to all interested parties via our website.

The policy is reviewed at least annually, as part of the management review programme or at a frequency determined by:

1. The changing needs and expectations of relevant interested parties

2.The risks and opportunities that are presented through the risk management process

The relevant entries can be found under the following links:

Quality Policy

Quality Objectives



Communicating the quality policy

Management Board as well as QMG at The R-Tech/EU-VRi  is responsible for assuring the quality policy is understood, implemented, and maintained at all levels. This is accomplished through one-on-one and/or group training of all employees as well as in the welcome package given to new employees . The quality policy describes R-Tech/EU-VRi overall intentions and directions with regard to quality. Postings of this policy can be found throughout all facilities, e.g. e-mails, direct communication, team meetings, etc. The quality policy is communicated to all employees at all levels also throughout training (see regular internal communications and reinforcement during annual employee performance (CDD) reviews.

The relevant entry can be found under the following link:

Career development dialog (CDD)