7.2 Competence

Top management identifies emerging competency needs during management reviews. Emergent competency needs are converted into job descriptions for the type and number of positions that need to be filled through internal or external recruitment. Where required; competency training and monitoring is conducted in-house, although for more specialist skills, external courses are utilised. The effectiveness of training is evaluated and recorded. The company induction includes an introduction to our policies and objectives. Future competency training needs are identified as part of the Management Review process.

Staff members performing work affecting product quality are competent on the basis of appropriate education, training, skills and experience. The skill needs of the staff are identified and training plans are documented in detail. 

The relevant entries can be found under the following links:

Training Plan
Career Development Dialog (CDD)