8.6 Release of products and services
 
 

Product
R-Tech/EU-VRi implements inspection and test points to ensure product requirements are met. PM work from detailed work procedures. Records are maintained on all inspection and testing activities.

R-Tech/EU-VRi performs functional and final testing according to the test planning procedureInspection and test records are recorded by the performing function and maintained electronically on the R-Tech/EU-VRi internal network. Records include, but are not limited to: product identification, quantity of product inspected, inspection procedures followed, person performing the test and inspection, date of inspection and/or test, number, type, and severity of defects found.
Product requalification / retesting of released product is accomplished by QMG on a periodic basis. “Retesting” is conducted in a more robust environment than the original acceptance test.

 

Release Management
The product schedules and status information is communicated to the customer in advance. This information aids the customer in planning for upcoming product releases.

 

Changes
Any changes to released documentation require approval of the responsible PM and the QMG, as a minimum. Design Engineering ensures that fixes to problems are incorporated into future designs. Records of the results and review of changes are maintained by the Document Control department. Documented procedures are established to define change processes and for informing customers of changes that affect contractual commitments.

 

Patching Procedures and Patch Documentation

R-Tech/EU-VRi software products utilize patching to distribute software releases only in exceptional cases. Therefore, Patching Procedures and Patch Documentation do not apply.