8.7 Control of nonconforming outputs
 
 

Nonconforming products are identified and controlled using procedure Control of nonconforming product which defines activities and responsibilities for dealing with nonconforming product. 

The analysis of detected nonconformity is conducted in order to define the measure to eliminate the nonconformity. Nonconformity can be resolved by repairing and in some cases by using non-conforming product but under concession (to be agreed with the customer or authorities if applicable).

Repaired product (e.g. software) is subjected to the re-verification procedure as defined by product realization procedure and test planning before delivery take place.

If nonconforming product can not be repaired or used as it is, it is marked as non-conforming.

Records related to the nature of the nonconformity and actions taken are maintained.

 

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