Table of Contents

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I. G E N E R A L

1 Scope

2 Normative and Legal References

3 Terms & Definitions

4 Context of the organization

5 Leadership

6 Planning

7 Support

8 Operation

9 Performance evaluation

10 Improvement

II. QUALITY IMPLEMENTATION

11 Quality Policy

12 Pillars of R-Tech/EU-VRi Operation

13 Rules of Good Conduct

14 Office Related Information

	14.1 GEN: Offices (Rooms)
	14.2 GEN: Emergency numbers, alarm plan
	14.3 GEN: Phone numbers Fangelsbach str. 14
	14.4 GEN: Phone numbers STW
	14.5 GEN: Teleconference Fangelsbach str. 14
	14.6 GEN: WebEx login information
	14.7 GEN: Telecon - Skype and Skype call recording
	14.8 GEN: Mailbox, keys, doors
	14.9 Office related information for South Africa
	14.10 Office related information for Novi Sad
	14.11 Office related information for Kragujevac

15 Quality Manual

16 Certificates and ISO 9001:2015

17 Risk Assessment Tool

III. INSTRUCTIONS AND PROCEDURES

18 General Procedures

19 Finance

20 Human Resource

21 Research Project

22 Project Management

23 Engineering, Products and Services

24 Teaching, Training and Education

25 Software (product) development

26 Knowledge: Safetypedia

27 Document Management

28 Webpage Management

29 Backup Plan

30 GDPR

IV. TEMPLATES

31 General Templates

32 STZ 592 Templates

33 STI 889 Templates

34 STU 1167 Templates

35 STU 1190 Templates

36 SIZ 1955 Templates

37 ZIRIUS Templates

V. CHECKLISTS

38 All Checklists

VI. QMS RECORDS

39 QMS Records-GEN: General Project Management 1

40 QMS Records-GEN: General Project Management 2

41 QMS Records-GEN: General Project Management 3

42 QMS Records-GEN: Management reviews

43 QMS Records-GEN: Training Plans

44 QMS Records-GEN: Audit reports

45 QMS Records-HRM: Missions/trips

46 QMS Records-IND: INDICATORS

47 QMS Records-FIN: Purchase orders monitoring

Search (list)

Search (html)

Search (pdf)

https://www.risk-technologies.com/home.aspx?lan=230&tab=2950&itm=2962&pag=3022&nr=14#bl5716

Last Approval by: Aleksandar S. Jovanovic, 4/Aug/19

Last Update by: Anabela Reis, 19/Oct/17

Headquarter Office Information

This section provides some information related with offices, such as room disposal, telephone numbers, mailbox and alarm plan.

Last three blocks contains information related to Franchises.

	14.1 GEN: Offices (Rooms)
	https://www.risk-technologies.com/home.aspx?lan=230&tab=2950&itm=2962&pag=3022&nr=14#bl5709 Last Approval by: Aleksandar S. Jovanovic, 4/Aug/19 Last Update by: Tal Rosen, 28/Jan/19 Source: Z:\STIs_General\Projects\50001_QMS\Outputs\QMS_Docs4Web\I GENERAL\9QMS-GEN_OfficeInfo\91_Offices-Rooms\RoomPlanProposal_v03vm19102017.png Telephone directory / Office plan - R-Tech Group

	14.2 GEN: Emergency numbers, alarm plan
	https://www.risk-technologies.com/home.aspx?lan=230&tab=2950&itm=2962&pag=3022&nr=14#bl5714 Last Approval by: Aleksandar S. Jovanovic, 4/Aug/19 Last Update by: Sapir Berkman, 28/Sep/16 Source: \\Rtechserver\dfs_root\General for STs\INTERNAL Projects\50001_QMS\Outputs\Backup\QMS_Docs4Web\I GENERAL\QMS-GEN_Emergency\101_EmergencyNo_Alarm_plan For further details related to emerging situations STW-procedures apply. Contact: Steinbeis reception (Ms. Fejzullahi, +49 711 1839 613)

	14.3 GEN: Phone numbers Fangelsbach str. 14
	https://www.risk-technologies.com/home.aspx?lan=230&tab=2950&itm=2962&pag=3022&nr=14#bl5710 Last Approval by: Aleksandar S. Jovanovic, 4/Aug/19 Last Update by: Tal Rosen, 28/Jan/19 Telephone directory of Steinbeis Advanced Risk Technologies Group Headquarters in Stuttgart, Germany: http://www.risk-technologies.com/filehandler.ashx?file=15172

	14.4 GEN: Phone numbers STW
	https://www.risk-technologies.com/home.aspx?lan=230&tab=2950&itm=2962&pag=3022&nr=14#bl5720 Last Approval by: Aleksandar S. Jovanovic, 4/Aug/19 Last Update by: Sapir Berkman, 28/Sep/16 Phone list Steinbeis / STW Infodienst is available in the following link: http://www.risk-technologies.com/filehandler.ashx?file=15173

	14.5 GEN: Teleconference Fangelsbach str. 14
	https://www.risk-technologies.com/home.aspx?lan=230&tab=2950&itm=2962&pag=3022&nr=14#bl5711 Last Approval by: Aleksandar S. Jovanovic, 4/Aug/19 Last Update by: Tal Rosen, 28/Jan/19 The following are the steps required to make teleconference: Call the first number Press "R" to hold the line Call the second number and press the button to select O.K. Press the button to select Options, under the menu select "Brokering" then press O.K. Again, press the button to select Options, under the menu select "Join" then press O.K. Now you have the teleconference with three persons

	14.6 GEN: WebEx login information
	https://www.risk-technologies.com/home.aspx?lan=230&tab=2950&itm=2962&pag=3022&nr=14#bl5721 Last Approval by: Aleksandar S. Jovanovic, 4/Aug/19 Last Update by: Valeria Maraglino, 19/Oct/17 Login to WebEx using this link: https://www.webex.com/ Press 'host' and use the following login details: R-Tech email: webex1190@risk-technologies.com ask CIO (Chief IT Officer) for the password EU-VRi email: webex1167@eu-vri.eu ask CIO (Chief IT Officer) for the password

	14.7 GEN: Telecon - Skype and Skype call recording
	https://www.risk-technologies.com/home.aspx?lan=230&tab=2950&itm=2962&pag=3022&nr=14#bl5715 Last Approval by: Aleksandar S. Jovanovic, 4/Aug/19 Last Update by: Sapir Berkman, 28/Sep/16 Optional / Recommended Click the link below to access the manual on instructions for Skype call recording: http://www.risk-technologies.com/filehandler.ashx?file=15174 Skype call recording should be used for ALL our important telecons.

	14.8 GEN: Mailbox, keys, doors
	https://www.risk-technologies.com/home.aspx?lan=230&tab=2950&itm=2962&pag=3022&nr=14#bl5713 Last Approval by: Aleksandar S. Jovanovic, 4/Aug/19 Last Update by: Tal Rosen, 28/Jan/19 Keys Each employee that receives an office key will sign for it with the office administrator (Stela). Transferring keys between employees will be registered with the office administrator. Server Room All hardware matters like customer properties, data projector, digital camera and laptops are kept inside the Server room. Doors If you are going to be absent from the office for more than 20 mins then remember to lock the doors while leaving. Note: Don't forget to lock the mail box/office and replace the key once you are done. Responsible for: All EMPs

	14.9 Office related information for South Africa
	https://www.risk-technologies.com/home.aspx?lan=230&tab=2950&itm=2962&pag=3022&nr=14#bl5717 Last Approval by: Aleksandar S. Jovanovic, 4/Aug/19 Last Update by: Snežana Jovanovic, 19/Oct/17 Steinbeis Advanced Risk Technologies Africa Pty Ltd No. 6 Kikuyu Road, Sunninghill, Johannesburg, 2191 South Africa Email: africa@risk-technologies.com Telephone: +49 711 410041 29 Mobile: +27 (84) 5883 052 Telephone: +27 11 236 86000 http://www.africa.risk-technologies.com/ Website is under preparation at the moment. We apologize for any inconvenience this may cause you.

	14.10 Office related information for Novi Sad
	https://www.risk-technologies.com/home.aspx?lan=230&tab=2950&itm=2962&pag=3022&nr=14#bl5718 Last Approval by: Aleksandar S. Jovanovic, 4/Aug/19 Last Update by: Nicolas Schmid, 9/Nov/16 Main office: Bulevar Despota Stefana 16 21000 Novi Sad, Serbia Phone: +381 642846636 Fax: +49 711 410041 24 E-Mail: vojingr@risk-technologies.com http://www.ns.risk-technologies.com/ Website is under preparation at the moment. We apologize for any inconvenience this may cause you.

	14.11 Office related information for Kragujevac
	https://www.risk-technologies.com/home.aspx?lan=230&tab=2950&itm=2962&pag=3022&nr=14#bl5719 Last Approval by: Aleksandar S. Jovanovic, 4/Aug/19 Last Update by: Nicolas Schmid, 9/Nov/16 Main office: Kneza Miloša 25/1 34000 Kragujevac, Serbia Phone: 034/313-994 E-Mail: nf@risk-technologies.com http://www.kg.risk-technologies.com/ Website is under preparation at the moment. We apologize for any inconvenience this may cause you.